Plymouth City Council is recruiting!
We are looking to recruit a 0.5FTE Contract and Learning Services Manager to be part of a new team driving the delivery of the Skills 4 Plymouth 5 year plan.
Skills 4 Plymouth aims to drive an outstanding skill system, which drives high aspirations and attainment and meets the needs of employers and individuals across all ages and across all communities.
What you’ll be doing
- The post holder will be responsible for the strategic planning, implementation and management of all customer focussed aspects of delivery in support of the core business for Skills and Post 16 Service.
- You will lead and manage a team of qualified information advice and guidance professionals to achieve high quality customer service across contracts in order to meet contract targets and recruitment.
- You will oversee the customer service experience for the adult education service, On Course South West, including all elements of customer facing service delivery outside the classroom in line with policies and procedures for service delivery and in line with Ofsted and Funding requirements.
Who are we looking for
- You will be passionate about the contribution skills has to make to residents of the city & to Plymouth’s economic development enabling employers to secure growth.
- We are looking for people with a good understanding of the post 16 & skills landscape & local infrastructure to support adults with skills development.
- We are looking for people who see an opportunity to deliver more by working collaboratively, and are able to overcome barriers to working differently.
- You will promote & lead a team to implement the highest levels of customer service in order to support adults into learning and training to improve their outcomes
- We are looking for people with experience of complex problem solving and the ability to work to tight deadlines with competing priorities.
This role is advertised on the basis of a job share 0.5 FTE
For more information or an informal discussion, please contact Natalie Howell or John Bale on 01752 660 713
Closing Date: Sunday 26 September
On Course South West are recruiting!
We are looking for a Curriculum Coordinator to join the On Course South West delivery team.
On Course South West is responsible for the delivery of Adult Education on behalf of Plymouth City Council to meet the City’s emergence from recent lock downs and the Skills 4 Plymouth 5 year plan.
Skills 4 Plymouth aims to drive an outstanding skills system, which drives high aspirations and attainment and meets the needs of employers and individuals across all ages and across all communities.
What you’ll be doing
- The post holder has responsibility for effective co-ordination, organisation, administration and customer service of the curriculum and provides main support for the Curriculum Manager and Curriculum Leads. Working as part of a team, the post holder will ensure effective and efficient day to day running of the curriculum and that any changes are recorded appropriately, with necessary actions undertaken in a systematic way to enhance the learner journey.
Who are we looking for
- You will be passionate about supporting adults into learning and training to improve their outcomes. We are looking for people with a good understanding of the post 16 & skills landscape & local infrastructure to support adults with skills development.
- You will be able to work with a diverse team of managers and colleagues to meet all of these goals.
- The ideal candidate will have proven experience in a busy office environment with a Business Administration NVQ level 2 or equivalent.
- Excellent customer service skills as well as ICT skills in word, excel, and PowerPoint are essential, along with the ability to communicate effectively using a variety of means.
- In addition, they will be able to take their own initiative and meet deadlines.
This role is suitable for flexible working subject to the needs of the service.
For more information or an informal discussion, please contact Sarah Pink, Curriculum Manager on 01752 660 713
Closing Date: Sunday 3 October 2021
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