Youth Hub.jpg

Exam Results

Thursday 13 August 2020 is A-Level results day
Thursday 20 August 2020 is GCSE results day

Guide to understand qualification results 2020 and what to do if you’re unhappy with your results

We understand how unsettling the last few months may have been for you, since schools, colleges and other providers were closed to many and exams were cancelled. This guide should help you understand how results have been awarded this year and where to find more information.

If you are unhappy with your results, you should first speak to your school or college. It’s important that you understand on what basis you can and can’t appeal your results when deciding your next steps. Only your school or college can submit an appeal on your behalf.

View the guide here

From Thursday 13 August until the end of August, CSW Group’s local experienced advisers will be available to take your calls or respond to on-line queries (Monday to Friday 10am to 6pm) – contact them on 0800 97 55 111 to take the new path to your future.


Outside of these times they can be contacted at

From Wednesday 12 August 2020, you can contact the National Careers Service's Exam Results Helpline to speak to experienced careers advisers about your next steps. The helpline will be available on 0800 100 900 and is open seven days a week from 8am to 10pm.


During this challenging time, the Prince’s Trust Team in Plymouth can offer one-to-one support, advice and guidance for 16-25 year olds to help you to continue to develop your confidence and skills. Check out their helpful website here.

Prince’s Trust, 12-14 Octagon Street, Stonehouse, Plymouth PL1 1TU

You can also call up the UCAS Exams results helpline - visit their website for more information

To help you navigate the sea of grades, emotions, process and paperwork, here’s a selection of resources from trusted websites by BBC. Click here.