Case Study: Shakil

When Shakil, 20, made the move from Somerset to Plymouth in September 2020, he had been working in a bakery, but found suitable vacancies were limited here. In need of support, Shakil began claiming universal credit and started to work with a Work Coach from the Job Centre. He was quickly introduced to Skills Launchpad Plymouth, our city’s one stop shop for skills, training, education, careers and jobs.


Skills Launchpad Plymouth – supporting local people with their skills

Shakil said: “Through the Job Centre, I was lucky enough to join the Movement to Work programme, which focused on training as a Work Coach with the DWP.


“The programme enabled me to take part in employability skills training as well as on-the-job experience which introduced me to Skills Launchpad Plymouth as a resource for customers.


“As it was a new service, we were asked to review the virtual resources available. I have to say, it really opened my eyes to how much support and information is available, and how easy it is to use, as it’s broken down into very clear and easy to understand sections.


“Skills Launchpad Plymouth really helped me to understand the kinds of services available to unemployed local people, which was useful to me personally, and also for my future customers if I was successful in applying to become a Work Coach.”


Shakil plays an active and an important part in Skills Launchpad Plymouth

“The Skills Launchpad Plymouth approach is so inclusive, and to me it looks much more approachable and whole in comparison to other outreach resources which focus just on one topic such as mental health or training courses.

Skills Launchpad Plymouth – friendly, supportive and FREE

“The entire project and everyone I have worked with to date have been so friendly and supportive. There is a genuine focus on listening to everyone’s perspectives and getting as many different views as possible to make Skills Launchpad Plymouth work for as many people as possible. Tying in with this, there are a lot of opportunities within the project itself: for example, I’ve done a variety of work ranging from service testing to video production.


“Skills Launchpad Plymouth is a welcoming and ambitious service that I feel will help hundreds of people in Plymouth. For me, it’s played a really important part and been a useful steppingstone in helping me feel ready to get back into work whilst getting involved in a significant project in the meantime.


Congratulations Shakil

“I’m delighted to share that I was successful in my application and interview for the Work Coach role, and I hope to start at the end of the month.”


Closely monitoring the easing of lockdown restrictions and ensuring full Covid-19 compliance, Skills Launchpad Plymouth hopes to open for face-to-face service delivery at Barclays Plymouth (for pre-booked appointments only) by the end of April 2021. In the meantime, browse the website to access fantastic digital resources or sign up for free 1:1 support through your skills journey.


You can also view a short video from Shakil about his experience with Skills Launchpad Plymouth here.